Privacy Policy

CORE RETURNS POLICY

We will return the core deposit of every customer except in cases, when the part is visibly damaged, when the core is incomplete, or the wrong core is returned. You must return the cores within 90 days of purchase for full credit. For more information please visit our Core Returns Page. We guarantee all good cores will be refunded within two weeks of receiving the core. If you have waited for a long time and have not received any information about the core credits, you can contact us.

PAYMENT AND SECURITY POLICY

We accept Visa, MasterCard, American Express & Discover. Our site utilizes full 128 bit encryption to protect you. For more information please visit our Payment and Security Page.

PRICE MATCHING POLICY

Auto Engine Land actively works to be aggressive in pricing. Brand for Brand we will NOT be beaten. If you do find it cheaper, give us a call and we will match or beat their price.

There are some requirements in order for Auto Engine Land to price match, they are:

  • The part MUST be made by the same manufacturer.
  • The part MUST have the same manufacturer part number.
  • The part MUST be advertised at the price you want matched or beaten.
  • The part MUST come with the same warranty and return policy.
  • Shipping Cost and Handling Fees MUST be included in final total cost of the price match (Including tax).
  • While we try our best to price match every product possible, we reserve the right to not match or beat prices.

Price Match Guarantee excludes:

  • Products sold on marketplace websites, such as eBay and Amazon.
  • Clearance, closeout, damaged product, used, open packages or liquidation sales.
  • Typographical or pricing errors.
  • Paid membership club or paid loyalty programs (i.e., prices that require a club or loyalty card that is associated with a membership fee).
  • Buy one, get one free if the retail price is not shown in the advertisement.
  • Competitor coupon-required.
  • Wholesale or tax-exempt prices.
  • Competitor price matches on items where a free gift card is being offered.
  • Mail-in offers or instant rebates.

In the rare case of a website error which could show an auto part listed for zero dollars or far less than the actual price, Auto Engine Land will contact the customer with the real price before processing the order. Auto Engine Land reserves the right to cancel orders if a customer does not agree to the actual price.

EASY RETURNS POLICY

Just like our mission statement to make it easy to Auto Engine Land, we make it just as easy to return them. If you have purchased your part within 60 days, send it back in the same condition as it was received and get your money back.  For more information please visit our Easy Returns Policy page.

WARRANTY POLICY

Auto Engine Land offers a full warranty on all parts sold unless otherwise noted.  For more information please visit our Warranty Policy page.

SHIPPING POLICY

We provide free ground shipping on specific orders.  Need the Part Quicker? We also have great pricing on expedited shipping. We use a nationwide network of warehouses to process your orders and deliver the  parts quickly.

INTERNATIONAL SHIPPING POLICY

Auto Engine Land also ships to international locations. Depending on location, we accept major credit cards, PayPal and wire transfers as international payment options.

TAX POLICY

STATE AND LOCAL SALES TAXES

In accordance with applicable state and local laws, we are required to charge sales tax. Auto Engine Land does not benefit from the collection of sales taxes and we remit the taxes collected directly to the appropriate taxing jurisdiction.

As a rule, it is the laws of the state of delivery that determine whether sales tax will be due on your transaction.

Taxes that appear in your online order confirmation are estimated. The actual taxes charged to your credit card will be calculated based on the applicable state and local sales taxes when your order is shipped.

The terms contained herein are subject to change as the taxation of online transactions is continually evolving. Auto Engine Land strives to comply with state and local tax laws as they exist currently and continues to monitor and update its taxation policies as those laws change.

Dealers and auto professionals with a reseller tax ID see dealers page or contact us 

PRIVACY POLICY

This privacy notice discloses the privacy practices for Auto Engine Land. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.
YOUR ACCESS TO AND CONTROL OVER INFORMATION

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.
SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.

INFORMATION COLLECTION, USE, AND SHARING

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

We use marketing consultants to help us maintain and analyze our data and allow us to market more efficiently. They may use cookies or web beacons to collect information about you, in connection with providing you information via email, Internet ads or direct mail about products and services that might be of interest to you. You can choose not to have this information used by our trusted third party advertising partners by contacting us to opt out.

Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our site or other sites on the Internet. You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings page.

Auto Engine Land uses Remarketing with Google Analytics to advertise to you on third party sites after you visited our site. We and our third party vendors, like Google, use first party cookies (such as the Google Analytics cookie) and third party cookies (such as the DoubleClick cookie) to inform, optimize and serve ads based on your past visits to our site. You can opt out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on for your browser. The Google Analytics Opt-out Browser Add on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

TERMS OF USE

Auto Engine Land is not responsible for errors or omissions. Any rights not expressly granted herein are reserved. Any reproductions without our expressed written consent is unauthorized..